Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour solution guarantee with all our cloud website hosting services packages, meaning each support question you send is going to be responded to in only one hour maximum. Our support company members are educated to rapidly remedy any case and to supply you with timely information on any problem that you possibly have.
A Top–quality Support Service
Our help and support service is delivered by a team of competent professionals who definitely are ready to respond to your inquiry quickly. You’ll be able to make contact with the support staff by starting a help support ticket from your Web Site Control Panel or by submitting us an e–mail message. On working days, you may also call us on the phone or make use of the live chatting service.
An Intuitive Help Section
We have included a wide–ranging know–how base into the Control Panel as a way to get practical step by step instructions whenever you want. Each area of the Control Panel features its own contextual help area showcasing a list of how–to articles. We have also organized educational videos to ensure that you get a much better idea of the correct way to accomplish any presented procedure.