You will find a lot of cloud website hosting providers on the market, still many of them are resellers who have minimal resources, particularly when it comes to support. One way to distinguish them is the option to reach the company by phone. The type of support that you can have through this method of communication varies based on the supplier - several of them provide you with expert telephone support, others offer general and customer support only as some issues are more time-consuming and it's faster and easier to be resolved with a ticket, especially if the situation has to be escalated. Still, it's good to know that you can always contact your web hosting supplier as there are many small-scale matters that can be taken care of efficiently and timely with a telephone call, not mentioning that you'll be able to get additional information for the services even before you become a customer.
Phone Support in Cloud Website Hosting
If you decide to take advantage of one of our cloud website hosting services, you'll be able to get hold of our support team via phone for 14 hours every day. We will assist you in choosing the ideal package for your web sites since we believe that it is better to discuss this kind of issues with a live person. If you already have an account, we are able to help you with any sales/billing questions and general issues, even with some tech troubles that do not involve too much time or escalation to an administrator since it is more appropriate to open a support ticket for time-consuming issues so as to have the entire communication in one place. We have telephone numbers in the United States of America, the United Kingdom and Australia, so you will be able to call the one you prefer and speak with one of our agents.